I wanted to take a moment to share some feedback that I received from the customer. First of all, I appreciated Cybertrol’s ability to cover the trip, which hung in limbo for weeks despite our best efforts to nail down details. The team had a number of curve balls to deal with from the beginning of the trip. I know our group also appreciated the Cybertrol teams’ knowledge and ability to clearly relate programming logic back to the functional descriptions during troubleshooting. The final thing that impressed me was Cybertrol’s engineers ability to think on their feet and respond to customer requests that came just before they left. We have another successful project in the bag that was partnered with Cybertrol, our happy customer who is running product to new destinations is a testament to that. I want you to know how much we (and me personally) appreciate our relationship, and some of the fine people you have in your employ."
Engineering Manager
Food Process OEM Equipment Builder